FAQ

frequently asked
questions

Everything you need to know about our instant photo magnet
service. Can’t find what you’re looking for? Contact us directly.
How does the roaming photography work?

Our professional photographers blend seamlessly into your event, moving through the crowd to capture candid moments, group photos, and special interactions. They’re trained to be unobtrusive while ensuring no precious moment goes uncaptured. Photos are then transferred to our printing station in real-time.

How fast do guests get their magnets?

From the moment a photo is taken to when it’s printed as a magnet, it typically takes under 15 minute. Our efficient workflow ensures guests can enjoy their printed keepsakes almost immediately. We can print approximately 70-90 magnets per hour, depending on the flow of photos.

Do you also do branded/corporate frames?

Absolutely! We specialize in corporate events and can create custom branded frames featuring your company logo, event name, hashtag, or any design elements you need. We work with your brand guidelines to ensure consistency. Custom frame design is included in every package.

What do you need from the venue (power/table space)?

We require a dedicated space (approximately 4ft x 4ft) for our printing station and a standard power outlet within 12ft. We bring our own extension cords and all equipment. The area should be tucked away from the main event flow.

How many magnets can you print per hour?

Our standard setup can comfortably print 70-90 magnets per hour. For larger events (400+ guests), we recommend our premium package with dual printers, which can handle up to 200 magnets per hour. We’ll advise on the best setup based on your guest count and event duration.

What happens if something fails (backup plan)?
We take reliability seriously. We always carry backup equipment including an extra printer, spare cameras, and additional supplies. Our photographers carry multiple memory cards and batteries. In the unlikely event of equipment failure, we have immediate replacements ready. We’ve never had to cancel or significantly delay service at any event.
What magnet sizes do you offer?

We offer two premium sizes, the most popular Medium (3″ × 2″), which is perfect for compact keepsakes and party favours, and our Premium Large (6″ × 4″), which provides a high-impact display size ideal for fridge display. Both sizes use professional-grade magnetic backing.

Can guests receive digital copies of their photos?

Yes! As an add-on service, we can provide digital copies of all photos taken during your event. These can be shared via a private gallery link or delivered as a USB drive after the event. This is included in our Premium packages.

How far in advance should we book?

We recommend booking at least 4-6 weeks in advance for regular events, and 2-3 months for peak wedding season. However, we do accommodate last-minute bookings when possible. Contact us to check availability for your date.

Do you travel outside your city?

Yes! We cover events nationwide. For locations outside our base city, we add a travel fee that covers transportation and accommodation for our team. We’ve covered events across Australia. Get in touch for a custom quote for your location.

Still have questions?

We’re here to help! Reach out to us and we’ll get back to you within
24 hours.